faq
Feel free to explore our FAQ section, where you’ll quickly find clear answers to common questions about ordering, payments, delivery, and returns—making shopping effortless.
Frequently Asked Questions (FAQ)
You can place an order by browsing our products, adding items to your cart, and proceeding to checkout. Simply follow the steps to provide your shipping and payment details.
We accept major payment methods including credit/debit cards, PayPal, mobile money, and bank transfers. All transactions are secure and encrypted.
Delivery usually takes 2–5 business days depending on your location. International shipping may take longer. You’ll receive a tracking number once your order has been shipped.
Yes. We offer hassle-free returns and exchanges within 7–14 days of delivery, provided the product is unused and in original packaging.
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Our Showroom
Banda Stage Jinja Road, Kampala
0705 897 876
0781 450 141
0705 383 050